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Returns and Size Exchange

SIZE EXCHANGE FAQ

Size replacements are allowed only one time per order. Items can be exchanged for a different size .

But size exchange is not applicable for custom orders or any form of customization made in that order under any cicumstances.

Yes , please report size exchanges within 7 days of your package delivered date. Please whatsapp 8072291127 or email [email protected] .

No , please send only the items you wish to do size exchange.

  • From our experience , it takes 10-14 days to replace the sizes.

It is always good to select correct sizes before placing the order

Yes , you need to self ship the items through any preferable low cost courier service like India Post etc

It’s your responsibility to make the package delivered to our address. If it’s returning back to you, we aren’t responsible for it.

  • No , shipping costs for returning the items won’t be provided because we provide our services at very competitive costs . What is the point of including return shipping costs in the price itself .
  • Please use only low cost courier services to return the package.

Yes , there are certain products we couldn’t do size exchanges . If there is any customised content in the product which is not eligible for replacements. 

Note : Please carefully select the sizes before placing the order .

Generally we don’t accept returns , please refer our Return Policy Below.

 To exchange or for any queries on Returns and Refunds , Just Whatsapp at 8072291127 . 

 
Since Reverse Pickup is not available you need to send the products to the below address: 
 
PISTAH FASHIONZ No: 772,1st Floor, Shree Shree Magal Complex, P.N.Road (Near New Bus Stand), Tirupur – 641602, Tamil Nadu Ph: 8072291127
 
Once returned to the above address , you need to Whatspp the tracking details of the returned package mentioning Courier name.
 
Note : We will initiate replacement only after we inspect the returned package thoroughly for Quality check . Once we checked we will dispatch the necessary size in two working days
 

Overall timeline for Size Replacement is approx. 15 days , hence we request you all to choose size correctly and be hassle free

 
RETURN POLICY
  1. We accept returns only on the following conditions below
    1. If we sent any wrong size from the actual ordered size.
    2. If we sent any wrong color of the product from the actual ordered color.
    3. If we sent any defective products like stitching mistake , printing mistakes .
    4. If we sent any wrong design sent from the actual ordered design.
  2. Payment Refunds are applicable only in case of damaged product or delivery of incorrect product delivery
  3. Product must be unworn, unwashed, unused with all original tags/labels attached.
  4. Returns are not accepted for any type of customised orders.
  5. Since the mistakes are on our side , we will give you complete refund , but you need to return back the product to our address , shipping charges Rs.100 will be given for the whole order through Gpay or any UPI id.

REFUND POLICY

  • Once your return is received and inspected. We will also notify you of the approval or rejection of your refund.

  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 working days.

CANCELLATION POLICY
  • You need to inform about cancellation within 24 hours from order placed , however if we ship within 24 hours time cancellation can’t be done .
  • To cancel the order please reach out by sending mail at [email protected] or Whatsapp 8072291127.